black screen at every twitch stream since new flash update

otzowski123

hello,

when i click on any stream link on twitch.tv there comes the advertisment and than just black screen and live status but i see nothing and hear nothing and its the same at every stream. i have no problem with streams that are at own3d for example or at any other side the flash player works and i can see the live stream or vod, but only twitch streams doesnt work (have jusst black screen or fixed image!!!)

what can i do?

kurimlinn

I have been having the same problem since before the update, I usually have to pause and play the stream multiple times to get it to start working, but now streams just never work. Not sure what the problem is.

deepmist

I'm having the same issue.  I've basically been without Twitch for a week.  I've even tried rolling back to old versions of flash on my windows 7 pc, I tried loading twitch on my macbook in osx, and even the iPhone app will load a couple streams but mostly just black.  I don't think it's flash related.  I seem to be able to load up streams fine at work an hour away from me.  I am on Comcast in the Davis, CA area.

timweavr83

same problem here. any ideas?

maxhax

I'm having black screen issues right now too. Last night it was fine, now after the flash update all streams are showing black screen. I tried re-installing flash but it still doesn't work. Hardware acceleration is off too.

Fire

@deepmist are you using firefox?

kurimlinn

I'm using Chrome but I have tried IE aswell and I get the same problem. I am using Optimum Online in Suffolk County, New York. Tried re-installing flash player but the problem persists. Anyone find a solution yet?

otzowski123

i also tried chrome, ie and firefox...every time the same just black or fixed picture and its just wih twitch.. so has to be a problem with twitch maybe in connection with adobe flash so twitch should fix it / help... because yes, its not (only) due to flash player

otzowski123

sc2bashful

I am also having the problem for about a week have 30 down 5 up streams wont load on black screen. Also have Optimum Online Cheyenne, Wy

danmo4k

Good im not the only one having this problem. The funny thing is on My very update toshiba laptop twitch only shows a black screen when i try it but on my very very very old dell desktop with the worst graphics card ever twitch is perfectly fine.

d3vastator

same here with the problem i occasionally have lagged audio or random words but other than that its a black screen 

melancoleeca

same here. had the problem even before updating to new flash version. same behave if i turn of hardware acceleration. if i restart the stream by pressing pause and play(or just wait some minutes) i see a fixed picture. alltough commercials are working quite well. i am located in austria, europe and using a nvidio gfx-card. gonna try update drivers now.

deepmist

@deepmist are you using firefox?

@fire My main browser is Firefox but I get the same thing on Chrome, Safari and Internet Explorer. Chrome is a little different in that sometimes after a few minutes it will show the "We're sorry, but we couldn't find the video stream!" error. I should mention that once on a blue moon the stream does load, it seems random, but it usually takes 50+ refreshes and sometimes just won't happen.

melancoleeca

updated the videodrivers, but that didnt help either. :/

mickey019

I've been having this issue too, but only with Chrome. It works fine on FireFox. When I switched to an older version of Chrome Twitch worked again.

Fire

Guys the IE specific issues go here: http://support.twitch.tv/discussion/5204/719-720-ie-black-screen-issue-no-video-no-controls-audio-works-fine#latest

This thread is a different issue.

deepmist

Some one at Twitch must be tweaking stuff because my issues slowly began disappearing.  I'm almost at 100% functionality now. Thankyou!