NEW BAN/ KICK METHOD(S)

bboyvenom

Umm i am really sad to be writing about this topic in the support discussion forum but there is no where else i feel i could turn to... My concern is about BAN or BANNING i am starting to see more and more people that abuse the amazing community that is Twitch Tv... And not enough is being done BibleThump (Twitch Tv Emote) i would like to request a better system of BANNING users such as IP and PERMANENT BAN system... i know it might be a little harsh. I have seen way too many people just being the most disrespectful viewers, even regulars in many chat rooms including my own... Well to say the least BAN just gets rid of the user... I feel VERY violated knowing that the viewer can still just watch my channel .... is there a way to just get rid of them ? if so it does not have to be PERMANENT BAN just knowing that they are kicked is enough ... This is a problem i want to solve before it breaks up apart this great community and we'll be seeing Twitch TV 9000 or Others ;(

P.S. - Great job on the layout and design of the whole site ^.^

bgeorge

IP banning is a complicated situation. Many users share an IP address with other people in public places and at schools and universities. Also, with the IPv4 address depletion there are a number of ISP that are moving toward carrier-grade NAT (many many users sharing the same IP). 

Lets say for example you ban one troll in your chat that happens to be a collage student watching from a dorm, now in the process you may have banned the entire university and many other innocent users. The only way to reverse situation that is to unban the original user which is almost impossible without contacting staff since you will not see the actual IP address of the people you ban.

This is not saying that it never be added in some form but that it isn't just a simple addition and actually quite complicated. 

As for preventing people from watching your stream if you have banned them, this will not work because they could simply logout of the site to watch the stream.

bboyvenom

I never knew that IP banning would have such a devastating effect .... I still would 'really' like something to be done about trolling .... It is backing me up into a corner and makes me feel inferior .... I would actually give the most banning power to the broadcaster as well not the moderators .... I am sure that efforts will be made into improving the security of viewers of Twitch TV ... I however have no new suggestions or idea's on how to go about this but be certain that this fashion trend must be halted .....

Big round of applause for the Twitch Tv Team =)

kur1

Just be vigilant & employ mods to do the ban/timeout work for you. If people continue to troll, keep banning. Everyone gets bored eventually. :P

Fire

Very true

bboyvenom

Yes trolling gets old quick fast ...... appreciate the replies ....